Our story
Most agencies talk. We listen.
We hear what others miss. We know the shift before it happens. We turn insights into influence.
Listening is our edge, impact is the outcome.
We’re a team of award-winning, omni-channel communicators on a mission: to make our clients matter in moments that count.
We unite cross-category expertise to spark buzz. Tapping into culture to flood feeds and create unforgettable, change-making campaigns.
We know one size doesn’t fit all. So we listen, closely, intentionally. To you, your audience, the world. Then we craft strategies that cut through the noise and deliver results that matter.
Because when brilliant brands meet fearless storytelling, powered by remarkable listening, that's when the magic happens.
What we do
We’re not just about earned media. We offer a 360 approach, ensuring we reach relevant audiences where they’re seeking information.
We always ask ourselves “who cares?” to ensure our channel-agnostic stories are baked with the right ingredients, to break sameness and build relevance and impact.
And we’re not into vanity metrics or winning awards for the sake of it. If it doesn’t meet our client’s objectives, it’s not a win to us.
"The Heard are on fire! We absolutely love working with the team at The Heard; they completely understood our brief from day one and consistently land reams of coverage in exactly the right titles. They know how to create a media strategy that continues to deliver, and always provide solid advice on how to evolve and continue to ignite our comms. They’re huge advocates and totally hear our brand ethos.”
“The Heard deliver such strong coverage in multiple key titles, landing key messaging. Amazing – thanks team!”
“It was truly a pleasure working with you and the team, we couldn’t have asked for a better collaboration”
"Awesome job team - website visits spiking as we speak! SMASHED THIS GUYS - THANK YOU!"
What our clients say
Our awards
2026
Shortlisted Best PR Campaign In Food & Drink
2026
Top 20 Agency for New Business Wins
2025
Top 100 Consumer Agency in the World
2025
Best New Agency Of The Year
2025
Best Small Agency
2024
Top Agency To Watch. Finalist EMEA New Agency Of the Year
2024
Winner New Agency Of the Year
2024
Finalist Creative Moment Awards
2024
Best New Agency of The Year
Our work
Once you work with us, you’ll wonder why you didn’t start sooner.
Our experience
EXPERIENCES
We love IRL too! We’ll help you curate and amplify memorable moments and stunts; delivering end-to-end support, and supporting on event sponsorship opps to immerse your audience in your brand world.
SOCIAL MEDIA
Develop strong voices and a calendar of credible, brand (and culture)-relevant content, alongside digital know-how to create long-lasting engagement.
COPYWRITING
Create captivating narratives that engage audiences and evoke emotions like no other.
DESIGN
Combine creativity and knowledge to deliver visually impactful cross-disciplinary designs that resonate with audiences.
INTERNAL COMMS
We keep colleagues engaged and inspired with meaningful comms, joining the dots between internal and external relations.
SEARCH OPTIMISATION - AI GEO
Quality, in-dept stories, consistent messaging and clear content. Underpinned by strong media connections and a solid brand website; helping us drive our GEO presence.
The MIX
BRAND POSITIONING & STRATEGY DEVELOPMENT
We deliver audience-driven insights, creative thinking, clever planning, and brilliant ideas to help you build a bold new direction and engage the right audience.
STORYTELLING
We love newsjacking to drive buzz and brand love. And we consider GEO & SEO to ensure we’re driving domain relevance.
INFLUENCERS
From campaign amplification and hosting, to long-term partnerships, we find the right voices to share your story and drive true impact.
REPUTATION MANAGEMENT
Isn’t PR all about reputation and relationships?
THOUGHT LEADERSHIP & CORP COMMS
We’ll help your spokespeople develop a media presence and position them as a credible voice on certain topics and themes. We make corporate stories connect deeper, and react efficiently in a crisis.
CONTENT CREATION & CONSULTATION
Advise on, write and produce content that tells your story, drives positive engagement and builds brand awareness.
BRAND POSITIONING & STRATEGY DEVELOPMENT
We deliver audience-driven insights, creative thinking, clever planning, and brilliant ideas to help you build a bold new direction and engage the right audience.
STORYTELLING
We love newsjacking to drive buzz and brand love. And we consider GEO & SEO to ensure we’re driving domain relevance.
INFLUENCERS
From campaign amplification and hosting, to long-term partnerships, we find the right voices to share your story and drive true impact.
REPUTATION MANAGEMENT
Isn’t PR all about reputation and relationships?
THOUGHT LEADERSHIP & CORP COMMS
We’ll help your spokespeople develop a media presence and position them as a credible voice on certain topics and themes. We make corporate stories connect deeper, and react efficiently in a crisis.
CONTENT CREATION & CONSULTATION
Advise on, write and produce content that tells your story, drives positive engagement and builds brand awareness.
EXPERIENCES
We love IRL too! We’ll help you curate and amplify memorable moments and stunts; delivering end-to-end support, and supporting on event sponsorship opps to immerse your audience in your brand world.
SOCIAL MEDIA
Develop strong voices and a calendar of credible, brand (and culture)-relevant content, alongside digital know-how to create long-lasting engagement.
COPYWRITING
Create captivating narratives that engage audiences and evoke emotions like no other.
DESIGN
Combine creativity and knowledge to deliver visually impactful cross-disciplinary designs that resonate with audiences.
INTERNAL COMMS
We keep colleagues engaged and inspired with meaningful comms, joining the dots between internal and external relations.
SEARCH OPTIMISATION - AI GEO
Quality, in-dept stories, consistent messaging and clear content. Underpinned by strong media connections and a solid brand website; helping us drive our GEO presence.
EXPERIENCES
We love IRL too! We’ll help you curate and amplify memorable moments and stunts; delivering end-to-end support, and supporting on event sponsorship opps to immerse your audience in your brand world.
SOCIAL MEDIA
Develop strong voices and a calendar of credible, brand (and culture)-relevant content, alongside digital know-how to create long-lasting engagement.
COPYWRITING
Create captivating narratives that engage audiences and evoke emotions like no other.
DESIGN
Combine creativity and knowledge to deliver visually impactful cross-disciplinary designs that resonate with audiences.
INTERNAL COMMS
We keep colleagues engaged and inspired with meaningful comms, joining the dots between internal and external relations.
SEARCH OPTIMISATION - AI GEO
Quality, in-dept stories, consistent messaging and clear content. Underpinned by strong media connections and a solid brand website; helping us drive our GEO presence.
If you like what you’ve heard and you’re a brand looking for an agency, or a communicator looking for a new home, drops us an email or fill out the form.
Email:
Address:
The Heard
The Leather Market
175 Long Lane
London
SE1 4GT
We are
An award-winning creative communications agency on a mission to make our clients matter in moments that count.
We listen deeper.
We move smarter.
We position louder.
We create memorable campaigns with measurable impact. And that starts with listening.
Without listening, you cannot understand. Without understanding, you cannot create change.